To ensure optimal use of your connected video doorphone, you must first make sure that you have:
Use the Somfy Protect app to control your connected video doorphone remotely and never miss a visit!
Receive photo notifications on all smartphones connected to your account as soon as a visitor arrives. Communicate with it in real time, open your gate and/or door and view the history of missed visits on video.
If you already are using Somfy security products (alarms, cameras), you can control them simultaneously and keep an eye on your visitors.
And, if you have a TaHoma® box (Switch or premium (V2)), you can launch up to two pre-recorded scenes.
Download the "Somfy Protect" app on your smartphone. See the article: What Somfy Protect mobile apps are available?
To control your connected video doorphone from the Somfy Protect app, go to your account and add the connected video doorphone from the "my devices" menu.