Consumers
Professionals
Somfy Projects
Request a quote
Back
Products
Discover our smart applications
Shutters and screens
Terrace and outdoor
Blinds and curtains
Doors and gates
Controls and Smart Home
Cameras and alarms
Heating and lighting
Roller shutters
Roller shutters
Solar-powered roller shutters
Choose my roller shutter
Motors
Controls
All products
Swing shutters
Swing shutters
Choose your swing shutters
All products
Yslo io range
Motors
Controls
Sensors
Accessories
Spare parts
External venetian blinds
External venetian blinds
All products
Motors
Controls
Sensors
Accessories
External screens
External screens
Solar-powered screens
All products
Motors
Controls
Sensors
Accessories
Curtains
Curtains
Choose my curtain motor
All products
Motors
Controls
Accessories
Mornin' plus
Interior blinds
Interior blinds
Choose your electric blinds
All products
Motors
Controls
Accessories
Projection screens
Projection screens
All products
Motors
Controls
Verandas
Verandas
All Products
Motors
Controls
Sensors
Patio awnings
Patio awnings
All products
Motors
Controls
Sensors
Accessories
Choose your patio awnings
Pergolas
Pergolas
All products
Choose your pergola
Motors
Controls
Sensors
Accessories
Gates
Gates
All products
Motors
Controls
Accessories
Spare parts
Sliding gate motors
Swing gate motors
Garage doors
Garage doors
Choose my garage door motor
All products
Motors
Controls
Accessories
Spare parts
Connected door lock
Connected door lock
All about door locks
All products
Video door phones
Video door phones
Choose your video door phone
All products
Plug & Play
Accessories
Video door phones range
Smart Home
Smart Home
All products
All about smart home
TaHoma app
Voice control
Connected boxes
Accessories
Controls and Sensors
Controls and Sensors
Situo io remote controls range
All controls
All sensors
Alarms
Alarms
Choose my home alarm system
All products
Alarm Kits
Sensors
Controls
Accessories
Refurbished by Somfy
Cameras
Cameras
All products
Choose my security camera
Choose my indoor camera
Choose my outdoor camera
Refurbished by Somfy
Lighting
Lighting
All products
Izymo range
Heating
Heating
All heating products
Solar-powered solutions
Solar-powered solutions
Solar-powered screens
Solar-powered roller shutters
Partners' product compatibilities
Partners' product compatibilities
Smart home partners
Voice assistants
Home automation platforms
Technologies, protocols and alliances
Ideas for your home
Assistance
Assistance - Home page
FAQ
Forum
Assistance Videos
Downloads
Contact details
FAQ Smart Tribune
Internal Knowledge base
Where to buy
Find a dealer near you
Somfy Showroom
Shop Online
Your project with Somfy
Request a quote
Somfy Assistance
My account
Contact details
Consumers
Professionals
Somfy Projects
Search
Privacy
Logout
Quick access
Tahoma box
Somfy Smart Home
So Open program
Find a dealer
productdetail.addtomywishlist.success
productdetail.removefrommywishlist.success
Home
Assistance
FAQ
What should I do if my roller shutter motor (RTS or IO) no longer responds to the double power cut ?
What should I do if my roller shutter motor (RTS or IO) no longer responds to the double power cut ?
21
15.11.2019
Need more information? Contact Somfy
Back to FAQ list
View more FAQ in this category
Search using an image
×
Please select your product type
Select
Alarms & Cameras
Doorphone
Sensors
Garage doors
Controls
Gates
Alarms & Cameras
Doorphone
Sensors
Garage doors
Controls
Gates
Change category
We were not able to identify your product. Please try to upload another picture and make sure your product is part of the product categories we have defined for this feature. You may also contact Somfy for assistance.
Take a photo or select from your library
We were not able to identify your product. Please try to upload another picture and make sure your product is part of the product categories we have defined for this feature. You may also contact Somfy for assistance.
Drag and drop an image here or
browse
We make every effort to provide you with the most accurate result possible. However, a verification of the proposed result may be necessary on your part.
Cancel request