Ysia Patio io is compatible with io equipment:
Terrace & Outdoor
Shutters & External Screens
Heating & lighting
*ON/OFF Dimming
**ON/OFF Dimming RGB & White balance
Doors & gates
Accordance with EN12453 concerning the safe use of doors and gates, the use of Ysia Patio io for controlling an automatic garage door or gate without user visibility, necessarily requires the installation of a safety system type photocell.
Windows
Add-ons & partners
*TELECO compatibility will be confirmed with the io TELECO products launches
Do not use with Alarms
No limitation on
The ingress protection code of Ysia Patio is (IP) 44. So the remote has high resistance against shocks, falls and water splashes.
You can use it outside, but it must be stored indoors on its wall support.
Before pairing a product, you must create the channel that controls it.
You can create 16 product/group channels.
1. Choose the type of channel
There are two types of channels:
2. Choose the product type to drive
Select the product type of the channel.
See the following FAQ for more information: What kind of equipment my Ysia Patio io can control?
In case of error, go in the settings menu to edit the channel.
3. Choose a name to describe and personalize your channel
You can personalize the name among a list of pre-defined name (Product name, South, North, Terrace etc.) or create your own name with a virtual keyboard (max 20 characters).
Once your channel is created, you can pair a new equipment to it.
This FAQ explains how to add a new device that is already programmed and controlled by an individual remote control with your Ysia Patio io.
You must first create a channel that will be linked to the new equipment. If you have not already done so, please follow the FAQ: How to create a new channel on my Ysia Patio io?
1. In navigation mode: scroll to choose the desired channel
2. Place your equipment in pairing mode
To know these ergonomics, look the equipment instructions or Help me app
For a Somfy radio motor: Press and hold 3 seconds the prog button on the back of the individual control point until the drive moves up and down
3. Pair the new equipement
If the remote control screen is black, press any button to turn it on. This press will have no effect and will only light up the Ysia screen.
Briefly press the prog button in the back of the Ysia Patio io. The motor makes a brief up and down movement.
The Ysia Patio io is paired with the equipment and ready to be used!
No, pictogram is not editable and linked to product type.
But you can edit the name of the channel (20 charcaters max.) in the settings of the remote contol.
Please always be sure to unpair all your products before resetting the remote.
Resetting the remote doesn’t unpair the linked/paired products.
If you have already reset the remote control without first unpairing the products, you will need to reset these products so that the remote control no longer controls them.
To reset Ysia Patio io, go in the Settings menu, then Remote settings and select Reset remote.
Yes, only roller and tilt window for roof. Not with venitian, lights etc.
When choosing type of product in channel’s creation, select the dedicated section:
By default, it will be adjusted automatically between 3 levels depending on ambient brightness:
You can change it manually in settings-> remote settings -> brightness -> manually from 5 to 100%.
If you let it at 100%, it will affect the battery life.
To edit an existing channel of your remote control go in the Settings menu and select Channel settings.
You will able to:
Manu mode allows you to unactivate confort automatisms on the products linked, paired to your Ysia patio io. Confort automatisms are scenarios, timers, sun sensor, rain if set in confort mode (wind is a security sensor and can’t be unactivated).
Via the Settings menu, select Channel settings and then Automatism management. Or you can do it directly in the corresponding channel, in driving mode by pressing validation button 3s.
You can switch from Manu to Auto mode or Auto to Manu (motor linked makes a feedback).
«M» is displayed on the corner when manu mode is activated, nothing when auto is activated.
When the battery level is at a critical level, a special icon will be displayed in the corner of the screen.
When this icon appears, the remote control can still be used for about a month before the battery dies. After this, it will be mandatory to change the batteries (screen will be off).
1. Press in the hole on the back of the control point to release the battery compartment.
Use a pen or a screwdriver (2.8mm max), no screws, needles or other points.
2. Install the batteries or replace the existing ones.
Batteries model: 2x AAA (LR03) 1.5V
3. Slide the battery compartment back into the remote control.
Due to safety standard evolution (IEC 62368-1), legislation is stricter for battery access conditions and require the usage of a tool or two timely separated motions to access the battery.
Reminder: autonomy with a normal usage is 2 years before changing the batteries.
Number of characters is limited to 20. You can modify and personnalize the name via the Channel settings menu.
When this icon appears, the remote control can still be used for about a month before the battery dies. After this, it will be mandatory to change the batteries (screen will be off). See FAQ: How to change batteries on Ysia Patio io?
Check that you select the good profile during the channel selection.
You can change it in settings, channel modification, product type.
Pergola tilt only and pergola tilting retractable have 2 different profiles. Check that you select the good profile.
With your Ysia Patio io, only groups with products from the same family can be piloted.
With Ysia Patio io you can control a group of the same kind of product (roller shutters, for example). However, you cannot create and control heterogenous group (light + awning for example).
You must first create a group channel. If you have not already done so, please follow the FAQ: How to create a new channel on my Ysia Patio io?
Once your group channel has been created, you need to add the products you want to control with it. To do this, you need to follow the FAQs: How to pair Ysia® Patio io to a new equipement?
To avoid any programming issue, you need to add the new devices one at a time, going through the entire pairing process for each product.
To access to the settings of your Amy® io, please visit the "…" menu of the TaHoma app and then "my remote controls"
Select your Amy:
And activate/deactivate sensor data feedback
If you have not created a comfort thermal scenario, follow the steps here: How to create and modify a Thermal comfort scene with TaHoma?
By adding your Amy® io to TaHoma, you will be able to:
*Only for Amy 1 channel, Amy scene player or Amy sun protect io
Find all necessary information following these links:
To visualize the battery level of the Amy® io, it is necessary to pair beforehand the controller to TaHoma: How to add my Amy® io and its indoor temperature sensor in TaHoma?
Then, please visit the "…" menu of the TaHoma app, select "My remote controls" and your Amy.
There are two types of indicators : HIGH or VERY LOW
If your Amy io has a sensor, you can see the battery level by clicking on the data feedback sensor inthe "My home" menu
If the battery is level is very low, you need to change it as soon as possible: How to replace the battery of Amy® io?
In order to configure buttons on your Amy scene player, please visit the "…" menu of the TaHoma app, choose "My remote controls".
Then select your scene launcher and follow the steps.
If you did not add your Amy® io yet, find all steps here: How to add my Amy® io and its indoor temperature sensor in TaHoma?
Yes, Amy io 1 channel controls including Amy sun protect io integrate a temperature sensor (exception of versions Amy 2 & 4 Modes io) which can be used with TaHoma to have a feedback about temperature around the control point.
It works in combination with TaHoma, where it appears as an interior temperature sensor and can be use in TaHoma pre-set or advanced scenes to optimize your house automation.
Follow this FAQ to activate sensor feedback before add the control in TaHoma: How to activate temperature feedback on Amy io to associate it with TaHoma?
Note: When switched to connected Mode, local automatism would be disabled to avoid redundancy.
To avoid the need of a tool, choice has been done on Amy to use the two timely separated operations:
1st operation:
2nd operation:
To make the battery insertion easier at step 5, Insert it first on the + contact side to avoid damaging it:
Then put the battery cover in place:
The temperature sensor feedback of Amy 1 channel io control io is deactivated by default in order to preserve the battery autonomy.
However the sensor feedback need to be activated in Connected mode before the association with TaHoma.
Sensor feedback activation
To switch sensor feedback state briefly press twice ON/OFF button in the back of the Amy io control:
Note: To check the mode selected, make a short press on ONOFF button to see the setting LED feedback corresponding to the current mode selected
When Amy judges that it no longer has sufficient energy to ensure the correct sending of a radio command, it blocks the use of the commands and no longer sends light feedback to alert the user. Prior to this, the luminous feedback (on front side) becomes weaker and weaker according to the battery voltage.
When connected to TaHoma, battery level will be accessible, and an alert will be sent if option is selected by the user.
Yes, the temperature sensor feedback activation impact the autonomy and that is why the sensor is not activated by default (except fot Amy sun protect io controls).
But Somfy guarantee 5 years of autonomy with 4 orders per day.
Amy is for an indoor use only and can measure a temperature between 0°C and 48°C.
Only 1 channel wall-switches have a temperature sensor.
2 & 4-channels wall switches don’t embed temperature sensor.
Night cooling:
Amy sun protect io installed in a house equipped with air-conditioning:
E.g.: Program Amy sun protect io temperature at 25°C and your air-conditioning temperature above 25°C like 26°C.
Either the sun protection lower too early, I can handle more “heat” or too late, I need the sun protection to lower earlier. Amy sun protect io temperature threshold can be adjusted.
There are 5 sensitivity levels. By default, the Amy sun protect io is set on sensitivity level 3. You can reduce it to get the sun protection lower earlier for a cooler temperature or increase it to get the sun protection lower later as you can handle more “heat”. The procedure to modify the sensitivity threshold is as follow:
Video procedure
Step-by-step procedure
Long press 7s on T°/MODE button until orange LED feedback (green+red) to activate setting mode
Then move to front panel and short press on UP or DOWN button to adjust the setting to the new wished treshold
There are 5 different sensitivity levels that you can select using the UP and DOWN buttons based on the desired maximum target temperature that you do not want to exceed in your room. The number of flashes of the green indicator light indicates the selected level.
Note: Current selected level can be checked by pressing simultaneously on UP and DOWN shortly when setting mode is ON.
Long press 7s on T°/MODE button until orange LED feedback (green+red) to go out of setting mode (or wait timeout of 10s)
Amy sun protect io measures the indoor temperature every 15 minutes. The onboard intelligence analyses the temperature evolution within the room. If the temperature increase analysis predicts future thermal discomfort, Amy sun protect io will automatically send a down order to the motorised sun protection.
The closure position will depend on the sun protection type:
to keep visual comfort with natural light coming in the room.
Note: If the sun protection is closed, Amy sun protect io will never open the sun protection for safety reason.
To reach the best performances of the sensor (accuracy and repeatability), favor wall mounting. Temperature measurement will be more consistent with temperature felt. To ensure a good temperature measurement, please follow the positioning recommendations:
Even if the Amy sun protect io automatism has been developed to avoid unwanted activations, it is better to deactivate Amy sun protect io automatism in winter period or whenever you don’t need it.
To deactivate Amy sun protect io, it is simple: You just have to slide the toggle to the left.
Only devices having the same cluster (e.g. Window Convering for motors) can be regrouped (bind) on a individual remote control through TaHoma switch.
Warning: If you regroup a motor with slats variation with an other without slats variation, only common commands will work (Lift commands).
It's not possible to bind a smart plug with a motor.
No, the motors can be controlled with the TaHoma app only.
Up to 6 remotes can be bound to a Zigbee motor. Recommended 3 in order to ease the group management.
If you need more than 3 we do recommend to use TaHoma switch solution.
A remote can control all the Zigbee motors of the room. Motors are adressed through a group number, they are all synchronized.
Profile: Door lock with locking and unlocking
Profile: Door lock with unlocking only
Note: The Keypad and the roller shutter motorization have to work under the same radio protocol (RTS or io).
In order to avoid losing this screw, we made it captive. When you unscrew, you will feel that the screw will get fully free. This indicates that it is completely unscrewed!
Once your Keypad is well installed in its back cover, you can slide up the front face by a few millimeters, but you can only reassemble it completely by screwing the screw at the bottom of the front face.
This is probably due to a bad installation in the back cover. Unscrew and take out the front face from the back cover. Then replace again, making sure to follow the instructions carefully. If the front face is in place, it should be at the same height as the flaps of the back cover. Do not forget to screw the screw to complete the installation.
When multiple false code attempts (15 false attempts), the keypad indicates an error feedback during 2min and no longer takes any tries into account.
You must then wait until the end of the 2 minutes to try again. Warning, another false attempt will restart the blockage for 2min. The only way out of this loop is to enter the correct code.
If you can’t remember your code, you can reset your keypad in factory configuration via the reset button for 7s. You will then need to reset your password and pair again your equipment.
When the battery button of your keypad is almost empty, we turn off the sound to save it as long as possible. If by changing the battery button, the problem is not solved, then it may come from a defect in your product.
Related Question: What is the battery button needed for my keypad ?
To reactivate the sound of the keypad do the procedure again
Related Question: I can’t put the sound on my Keypad or it goes off by itself?
The Keypad 2 IO PREMIUM PRO has a back cover in steel which gives it more robustness and design value.
Act for Green® is Somfy's voluntary initiative eco-designed product.
The keypad is qualified to work with Somfy motor under io or RTS protocol depending on the version of your keypad.
To ensure compatibility with your installation, you must check that your motor is under the same protocol as your keypad and that it’s compatible with sequential mode. Check the instruction manual of your motorization in order to get that information.
When you reset your product, your keypad returns to factory configuration. It is no longer paired to your equipment, the master code becomes the default (default code: 0000) and the secondary codes are erased.
Related question: How to reset my Keypad?
The Keypad only accepts 4 to 6 digits codes to assure a good level of security
There is no dedicated feedback for a low battery. However, if your keypad has sound activated, the sound will automatically be turned off to save your battery as long as possible.
Related question: What is the battery button needed for my Keypad ?